I was trying to activate my BraveWeb account and got the following message: "No account was found for last name 'XXXXX', zip code '00000' and the secret code you supplied."ġ) Please make sure you are entering a secret code as requested. Assistance with account credentials cannot be provided by email. Due to the nature of the error, you must call or go by the Help Desk.
You will need to call the DoIT Help Desk at 910.521.6260 to have this issue corrected. This error occurs when your last name, zip code and date of admission are identical to another incoming student. I was trying to activate my BraveWeb account and got the following message: "Query resulted in multiple users, please contact a staff member." Assistance for account credentials cannot be provided by email. You can reset your password yourself by going to (provided you have registered for Self-Service Password Reset). If you are unable to reset your password, call 910.521.6260 or go by the DoIT Help Desk for further assistance. Instructions for accessing your BraveMail account and setting up BraveMail on a Mobile device are available by clicking here. For BraveMail account information, click here. If you have not been given a secret code yet, you will need to contact Admissions at 910.521.6262. Activating your BraveWeb/network account grants access to all three.įor instructions on activating your BraveWeb account, click here.
I am an incoming student and need BraveWeb, BraveMail and Canvas accounts.īraveWeb, BraveMail and Canvas use the same account credentials.
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